*Exclusions apply. Freight, oversized items, made-to-order items, or remote delivery may require additional delivery time and cost confirmation.
See Shipping and Returns.
Price Match Guarantee at OffGrid Lux
At OffGrid Lux, we're committed to offering you the best prices online. That's why we have a Price Match Guarantee in place. If you find a lower price for the same product elsewhere, we'll match or beat it to ensure you get the best value.
For full details on our Price Match Guarantee, including eligibility criteria and how to request a price match, please click here to view our complete policy.
Shipping & Order Policy at OffGrid Lux
When you place an order, we confirm stock availability before charging your card. Orders typically process within 1-2 business days, and shipping is fast—most orders arrive within 4-7 days. We use reliable third-party carriers and provide tracking information promptly.
For more details, click here to view our full Shipping Policy.
Refunds & Returns at OffGrid Lux
We're committed to your happiness with every purchase. Need assistance? Just reach out. You have 30 days from delivery to return items in their original condition. We process refunds promptly, usually within 3 business days of receiving your return.
For more info, check out our full Returns & Refunds Policy here.
Highlight:
Grade A battery Cell: Manufactured with automotive-grade battery cells with UL1973. High-quality battery cells make LiFePO4 battery provide 4000+deep cycles and more than 10 years lifetime, 5 years warranty.
Advanced BMS: 12V100AH LifePO4 Battery Built-in 100A BMS provides comprehensive protection to the battery from overcharging & discharging, over the current, short circuits, and high-temperature cut-off.
Bluetooth module/ LCD display: you can check the battery voltage/SOC on the LCD display. When you are away, the Bluetooth module can also help you monitor your battery's real-time information more accurately and conveniently on mobile devices.
Self-Heating Function: The intelligent self-heating function will be auto-activated operating when the battery’s core temperature drops below 33.8 °F (1 °C), and will be stopped when the temperature has reached 42.8 °F(6 °C). Perfect keeping your battery charged in cold winters, and are not restricted by the ambient temperature.
Massive Energy Expansion: SUNGOLDPOWER 12V 100Ah Lithium battery supports in 12, 24, or 48V configurations, or connect in Parallel for Larger Capacity for your RV life, van life, solar system, camping, etc.
Product Warranty & Return
SunGold Power Warranty & Return
WARRANTY PERIOD
The warranty period for is 12/36 months for different Sungoldpower products. In each case, the warranty period is measured starting on the day of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
Our products come with 30 days return policy. Within the return period, Sungoldpower will pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. For all other reasons, customers are responsible for shipping fees.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on Sungoldpower's product is limited to the original consumer purchaser and is not transferable to any subsequent owner.
EXCLUSIONS
Sungoldpower's warranty does not apply to:
Misused, abused, modified, damaged by accident, or used for anything other than normal consumer use as authorized in Sungoldpower's current product literature.
Attempted repair by anyone other than an authorized facility.
If any modified products received will be returned to you at your expense.
REPLACEMENTS
Sungoldpower will replace any Sungoldpower product that fails to operate( within 30 days). A replacement product assumes the remaining warranty of the original product.
If you want to replace one of the damaged parts, please contact us to arrange to send the replacement part. (under warranty)
RETURN
Sungoldpower offers a 30-day money back guarantee for goods purchased directly from Sungoldpower.com.We are confident that you will love your new Sungoldpower product. However. If for any reason you are not fully satisfied with your purchase, you may return your products within 30 days as long as they are new, undamaged, and unmodified. We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. If you are unsatisfied for any reason, simply let us know within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive the product and confirm the validity, we will refund the full purchase price. Return requests outside of 30 days require special authorization.
Before returnning, please send an email to sales@sungoldpower.com to contact our Customer Service Team.
PLEASE BE PREPARED FOR THE FOLLOWING INFORMATION:
Order number
Video or photo of the faulty product (if applicable)
The item with the original packaging.
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have any further questions, please send an e-mail to sales@sungoldpower.com
Free Shipping & No Tax to the United States
Enjoy Free Shipping on Orders Over $200. No Sales Tax (Excludes WY).
Great Shopping Experience
I had a great experience shopping with Offgrid Lux
Great Shopping Experience
I had a great experience shopping with Offgrid Lux. The product was exactly as described, the quality was excellent, and everything arrived in good condition. The ordering process was easy and the service was professional. I’m very happy with my purchase and would definitely shop with Offgrid Lux again. Highly recommended!
IM
08/21/2026
Great communication and so far it’s great
Tom Davison
07/15/2026
fast shipping
fast shipping, great prices compared to other websites!!!
Anonymous
06/19/2026
on the ball
From day one when I ordered a eahora romeo 2 2025 off grid lux has been in constant contact . From shipping the bike to after care I haven't had issues at all . They even called me to check on an issue I had and I actually spoke to a person , who was great by the way . Customer service has fallen to the big internet conglomerates but I didn't feel that way with the purchase , they have really tried to take care of me and answered every question I've asked , even ones that are stated on the site . Im happy I went with them .I hope I can purchase other stuff in the future here .
The products won't be flawless but their customer service is . Thanks again Greg
greg decedue
05/21/2026
If you are professional or a weekend smoker
If you are professional or a weekend smoker.this is a most have. One bit of advise learn the air
Eric Lister
05/05/2026
Damaged upon arrival, stellar customer service
Mototec Raider, paid for assembly, arrived with flat tire, dangling cracked headlight, scratched and scuffed. Customer service very responsive and able to resolve issues and make it right. They answer the phone and actually talk to you!
Recommended!
Edmund Siragusa
04/09/2026
Extra battery for Ecotric Leopard
I bought an extra battery to increase my ebike range. Of all the sites I looked at, I was sure this one would fit my battery mount because it was labeled correctly. Not true of other sites. They shipped quickly and the battery was packed properly. Good business--would easily buy from this site again.
Mitchell Stocker
03/29/2026
Received product in a timely
Received product in a timely fashion
Daniel Marck
03/27/2026
Amazing ribs
Well built and easy to operate and clean. Effortless cooking and amazing pork ribs.
Anonymous
03/09/2026
Excellent customer service
The whole process from ordering through receipt with Off Grid Lux was seamless. They responded quickly to our initial questions and helped us decide on the best product to suit our needs. There was a small hiccup with the shipment delivery (the fault of the carrier) and Odd Grid Lux contacted the carrier immediately and had our issue resolved. We researched many vendors before deciding on Off Grid Lux and their pricing and customer service cannot be beat.
J. Pierson
01/30/2026
Love it
Curry
01/08/2026
Great company and was a little hesitant at first!
Was a little nervous at first but Christian was GREAT. Company honored everything stated, customer service top notch and Fantastic communication. Need to give them a try to see how they can service and help you!
Mike s.
12/17/2025
Venom
This bike gave me a rush when I first rode it. Everything about it is completely unmatched. Drive one and you'll get a rush too.
Pete Schoeffler
11/28/2025
Battery works and lasts a long time!
I bought this battery to replace my battery that died in my Ecotric 20810 (the fat tire one from around 2019 timeframe). Went on a 2+ hour ride and still had plenty of juice to spare. Wish it was cheaper but....it's a big battery and that's the retail price I guess.
Great Shopping Experience
I had a great experience shopping with Offgrid Lux
Great Shopping Experience
I had a great experience shopping with Offgrid Lux. The product was exactly as described, the quality was excellent, and everything arrived in good condition. The ordering process was easy and the service was professional. I’m very happy with my purchase and would definitely shop with Offgrid Lux again. Highly recommended!
OffGrid Lux
Michael Mchenry
I need handlebar
I need handlebar risers
OffGrid Lux
joey jennings
Awesome bike.
Awesome bike. Was delivered on time. Bike was in good condition, no dings or dents. This website had the best price available.
MEELOD DK300 PRO 20" Retro Moped Style Electric Bike 1200W Peak Motor 48V 15Ah Dual Batteries
Tony DeMarco
Top Notch
The MirageVision 55 inch Gold Outdoor TV is just the perfect addition to our outdoor oasis. The product is top notch and the ordering process, shipping and installation was perfect. The staff was very helpful and friendly. Will refer a friend any time. Thank you!
MirageVision Partial Sun Outdoor TV – 1500 Nits, Mini-LED Pro – Gold Series
Adam D.
I have literally quadrupled the amount of time I spend on my roof top deck now that I have a MirageVision 55 television mounted on the wall. My home is now the go-to for friends and family to gather when watching sports and it's all centered around my new television. Thanks for delivering such a high quality product!
MirageVision Outdoor Shade TV – ULED, Mini-LED, Google TV – Silver Series
I want to express that this is not a negative review on OffGrid Lux. They have been nothing but professional and their support is awesome!
This is a negative review on Rambo and the product itself. I purchased this bike about 2 weeks ago and have not even put the battery in yet. The chain tension/derailleur on the single speed model is as cheap as it gets. The original chain tensioner came bent and damage in shipping. I submitted a warranty claim, waited a week, and finally got the replacement part. Well, the replacement part broke before I even bolted it on. There is this "stop" pin that fell out with no effort. This stop pin is not welded and there is no glue. It just falls out???
At this point, I lost faith in the Rambo's chain tensioner and will most likely take it to a bike shop to see what other options I have. If this thing breaks this easily, what happens when I am 2 miles back in the woods and cant even pedal out?
For some reason you are not able to leave a review on Rambo's official website. Shocker! I cannot be the only one experiencing this issue. The manual is not catered to the single speed model so its basically useless. There is no specific information online that is for the single speed. I am just lost at this point.
I am hoping that everything else with the ebike is fine after I get this chain tensioner sorted out. Everything else seems high quality but we will see once I can finally test it.
From day one when I ordered a eahora romeo 2 2025 off grid lux has been in constant contact . From shipping the bike to after care I haven't had issues at all . They even called me to check on an issue I had and I actually spoke to a person , who was great by the way . Customer service has fallen to the big internet conglomerates but I didn't feel that way with the purchase , they have really tried to take care of me and answered every question I've asked , even ones that are stated on the site . Im happy I went with them .I hope I can purchase other stuff in the future here .
The products won't be flawless but their customer service is . Thanks again Greg