fast shipping, great prices compared to other websites!!!

If you are professional or a weekend smoker.this is a most have. One bit of advise learn the air

Mototec Raider, paid for assembly, arrived with flat tire, dangling cracked headlight, scratched and scuffed. Customer service very responsive and able to resolve issues and make it right. They answer the phone and actually talk to you!
Recommended!

I bought an extra battery to increase my ebike range. Of all the sites I looked at, I was sure this one would fit my battery mount because it was labeled correctly. Not true of other sites. They shipped quickly and the battery was packed properly. Good business--would easily buy from this site again.

Received product in a timely fashion

Was a little nervous at first but Christian was GREAT. Company honored everything stated, customer service top notch and Fantastic communication. Need to give them a try to see how they can service and help you!

Ordered four inverters for a customer whose solar system was damaged by a utility surge. OffGridLux advertised these inverters at $2500. Upon ordering the inverters I was assured they were in stock and would be delivered. The next day I received a refund and the price of the inverters went up from $2500 to $3100 on the OffGridLux website. Chris in customer service explained the inverters were a new product and the $2500 price was added by mistake and the real price was $3100. He also told me his warehouse made a mistake they only had 2 of the 4 available. After expressing my frustration at the situation since the customer was already quoted the lower price, Chris worked out a deal and gave us the inverters at cost to OffGridLux for $2850 instead of $3100. Chris promptly adjusted the charge and made sure the 2 inverters were shipped out asap. As a small business owner I understand how small mistakes can be costly and sometimes the little things are the biggest problem. In good fashion Chris represented OffGridLux and my interests by communicating and figuring out an amicable solution for all parties involved. Thank you again Chris. You sir a true asset to your company.