From day one when I ordered a eahora romeo 2 2025 off grid lux has been in constant contact . From shipping the bike to after care I haven't had issues at all . They even called me to check on an issue I had and I actually spoke to a person , who was great by the way . Customer service has fallen to the big internet conglomerates but I didn't feel that way with the purchase , they have really tried to take care of me and answered every question I've asked , even ones that are stated on the site . Im happy I went with them .I hope I can purchase other stuff in the future here .
The products won't be flawless but their customer service is . Thanks again Greg