At OffGrid Lux, we're committed to offering you the best prices online. That's why we have a Price Match Guarantee in place. If you find a lower price for the same product elsewhere, we'll match or beat it to ensure you get the best value.
For full details on our Price Match Guarantee, including eligibility criteria and how to request a price match, please click here to view our complete policy.
Shipping & Order Policy at OffGrid Lux
When you place an order, we confirm stock availability before charging your card. Orders typically process within 1-2 business days, and shipping is fast—most orders arrive within 4-7 days. We use reliable third-party carriers and provide tracking information promptly.
For more details, click here to view our full Shipping Policy.
Refunds & Returns at OffGrid Lux
We're committed to your happiness with every purchase. Need assistance? Just reach out. You have 30 days from delivery to return items in their original condition. We process refunds promptly, usually within 3 business days of receiving your return.
For more info, check out our full Returns & Refunds Policy here.
Eahora Romeo Pro II, featuring the 52V dual-motor riding system and 203mm 4-piston hydraulic brakes, delivers an unmatched thrill for adventurous riding and conquering over 112 miles confidently. Let's make every ride to be extraordinary with Eahora.
41 - 44 MPH
top speed
104 - 112 MILES
range per charge
3,120WH 52V
60ah battery
Romeo Pro II
Specifications
General Information
Top Speed
41 - 46 mph for both pedal-assist and throttle
Range per Charge
104 - 200 miles with PAS, or 70 - 76 miles w/o PAS
5 Levels Pedal-Assist (Cadence) 5 Levels Throttle 8 Seconds Auto-Cruise 7-Speed Non-Electric 6 KM/H Walk
Warranty Period
The warranty period for accessories is calculated from the date the product is received by the customer. (Note: If the warranty period in the manual is different, the website warranty shall prevail.)
Every Eahora E-bike is covered under our manufacturer's one year all-inclusive warranty for the original owner against all manufacturing defects. Warranty parts will only be shipped within the continental United States. If you purchased a bike and had it then shipped to another country, parts will only be sent to the country in which the bike was originally sent. Eahora Bikes warrants this product, including all individual components against defects in material or workmanship as follows:
Eahora Limited Warranty
Eahora’s bicycle components(accessories) including forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crank set, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, controller, wiring harness, LCD display, kickstand, reflectors and hardware are warranted to be free from manufacturer defects in materials and/or workmanship for a 5 months period from the date of original purchase. Wear and tear is not covered under warranty. Two-year warranty for the frame.
Eahora’s lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a 1 year period from the date of original purchase. The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage.
What Will We Do to Correct Issues with Your Ebike?
Eahora is committed to delivering a promise of professionalism when it comes to handling all bike issues. Unrepairable ebikes are approved to be replaced or returned. If the customer rejects cooperating to repair, a 30% depreciation fee will be applied and the customer is also responsible for the round-trip freight cost. Eahora will provide a return shipping label, the customer may also choose self-return or arrange the return shipment by himself.
What Will We Not Do?
Eahora will not replace any part without first seeing photos or video of the damaged part. Wear and tear does not belong to the scope of the warranty. We will not offer warranty service to second owners. We will not free replace any part damaged by the user and by force majeure, including: product failure or damage caused by collision, falling, overloading, speeding and other human factors during riding and due to rain, ice and snow soaking, smoke, drugs, chemicals, corrosion and other damage caused by natural product failure or damage. We will not pay for any third party service or part replacement unless agreed upon prior to the fix. We will not pay for return shipping on any damaged or defective product or component. Eahora will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the e-scooter is shipped using a freight forwarder or similar service.
Terms of Warranty
This warranty only applies to the original owner of a Eahora bicycle. This warranty is expressly limited to the replacement of defective parts at the sole discretion of Eahora. This warranty does not cover any damage or defects resulting from failure to follow instructions in the owner’s manual, acts of God, accident, misuse, neglect, abuse, commercial use, alterations, modification, improper assembly, wear and tear, installation of parts or accessories not originally intended or compatible with the bicycle as sold, operator error, water damage, extreme riding, stunt riding, or improper follow-up maintenance. Only in extreme cases will an entire replacement bike be issued, in these cases the original bike may have to ship to the Eahora facility for inspection/repairs before a new bike is sent out. If repairs can be made, a new bike will not always be sent. This warranty does not include consumables or normal wear and tear parts (tires, tubes, brake pads, cables and housing, grips, chain, spokes). Eahora will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Shipping damage must be reported to Eahora within a reasonable amount of time after shipment arrival. In no event shall Eahora be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products.
Claims
All claims to this warranty must be made through Eahora. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support team at service@eahoraebike.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Eahora within one year of initial purchase. Warranty claims may be submitted to service@eahoraebike.com.
Shipping Damage Claims
IMMEDIATELY inspect your product(s) for damage. Freight damage claims are extremely time sensitive. We will not accept freight damage claims later than 10 days from receipt of product. Note any damage to your product(s) on the Bill of Lading before you and the driver sign-off on the shipment. Take pictures of any damage that is found, and date the images when possible. Keep all packaging and paperwork until the inspection process is complete. Report damage claims within 10 days of delivery to a Eahora’s customer service representative. Please contact our Technical Support team for return/replacement instructions at: service@eahoraebike.com
Credit Card Chargebacks
If for any reason a credit card chargeback of any amount is issue on an order and the customer is still in possession of the product(s) withing said order, the warranty will be paused until the chargeback is resolved.
R-E-S-P-E-C-T Find Out What It Means To Us
We pride ourselves in being nothing but respectful, kind, patient, friendly, and all other pleasant terms that could fit in the mix, and it is critical that those things are returned to our team by customers. We understand that often times when you call/email customer support it is because something may have gone wrong or there is an issue (which is the worst!). We also understand that often times these potential issues cause frustration and even sometimes anger, but, we will NOT tolerate rude/vulgar language towards our staff. We will offer a warning if this occurs, after that we do reserve the right to refuse service, terminate accounts, issue refunds, void warranties, or cancel orders at our sole discretion. If this decision is made it is final and cannot be undone.
FAQ
How long does it take to fully charge the battery? The Romeo Pro II battery typically charges in 6 to 8 hours. To maintain optimal battery performance, we recommend recharging when it reaches around 30% capacity. Despite its dual-motor setup, the Romeo Pro II is designed with efficient charging capabilities to ensure convenience and reliability. This focus on charging efficiency means your bike will be ready for your next adventure quickly, minimizing downtime and maximizing your enjoyment.
Is there a difference in battery life between dual-drive and single-drive models? The dual-drive motor system of the Romeo Pro II offers unmatched power and performance but slightly impacts battery life compared to single-drive models. However, the trade-off is worth it. The dual-drive system delivers a thrilling ride experience, enhanced capabilities, and advanced energy management to ensure extended journeys with confidence. The small difference in battery life is far outweighed by the overall benefits and excitement of riding this exceptional electric bike.
What makes the dual motors of the Romeo Pro II special compared to other models? The Romeo Pro II’s dual-motor setup provides superior power output, enhanced handling, and better control compared to single-motor models. This configuration allows for improved maneuverability in diverse environments, whether navigating urban streets or rugged trails. The dual-motor system is also highly energy-efficient, enabling an extended range and improved fuel economy. With the Romeo Pro II, you'll experience unparalleled performance and versatility, making every ride a standout adventure.
Can I ride it in the rain? Yes, the Romeo Pro II is rated IPX65 waterproof, meaning it can handle light to moderate rain with ease. However, it is not designed to be submerged in water. For prolonged parking in wet conditions, we recommend covering the bike or storing it under a roof. To further protect the battery, you can purchase additional battery covers for added peace of mind.
What should I keep in mind while riding the Romeo Pro II? To maximize your riding experience with the Romeo Pro II, consider this tip: when starting from a turn, activate rear-wheel drive for improved stability and control. This feature ensures smoother acceleration and enhances overall safety, showcasing the bike’s advanced engineering. Whether cruising through city streets or tackling challenging terrains, the Romeo Pro II delivers unmatched agility and precision, making every ride truly unforgettable.
Return Policy
Authorized Eahora Dealer Notice (OffGrid Lux) OffGrid Lux is an Authorized Eahora Dealer. For all Eahora e-bikes and Eahora-branded items purchased through OffGrid Lux, we adhere to and follow Eahora’s official Return, Refund, and Warranty Policy. The bullet summary below is provided for convenience only. The full policy text that follows is included exactly as provided by Eahora and governs in case of any conflict.
Quick Summary (Convenience Only)
Return window: Requests must be made within 15 days of delivery (based on the request date).
Authorization required: All returns or replacements must be authorized in advance by Eahora via email.
Repair-first approach: Eahora prioritizes repairing the e-bike when possible. If the bike is deemed unrepairable, Eahora may approve a replacement or return.
Evidence required:Photos/videos may be required to support return or replacement requests.
Shipping and fees may apply: If the return is for customer reasons, the customer may be responsible for shipping costs and applicable fees (including depreciation/restocking where stated).
Packaging requirements: Returns must include original packaging, sealed box, no missing parts/accessories, and may require photos of the package and items before shipping.
No “free returns without reason”: “Don’t like it,” “don’t want it anymore,” or carrier-delayed delivery are not valid reasons for a return.
Refund timing: Refunds are issued only after the returned item is received and inspected.
Non-returnable items: Includes batteries, special orders, sale items, gift cards, and gifted orders.
RETURN POLICY
RETURN
Note: （Eahora is dedicated to maintaining a high standard of professionalism when addressing all bike-related issues. Our priority is to repair vehicles whenever possible. If an e-bike is deemed unrepairable, we will approve its replacement or return, and customers do not need to bear any costs. If a customer chooses not to cooperate in the repair process, a 30% depreciation fee will be applied, and the customer will also be responsible for the round-trip freight costs. Eahora will not provide a return shipping label, and customers have to arrange for self-return or organize their own return shipment.）
1. No e-bike returns or e-bike replacements after 15 days of receiving.
2. Any e-bike returns or replacements should be authorized by Eahora in advance via emails.
3. The damages caused by transportation like scratches, defective parts are NOT justifications for returns.
4. Pieces of evidence like pictures or videos are needed for any e-bike returns or replacements.
5. The customer should return the original package with the returned label provided by Eahora. Or Eahora will NOT be responsible for any missing items or damages during the shipment.
6. The customers can return the items by themselves or get a return label via emails from Eahora after being authorized.
7. Returned items must keep the original packaging.
The box must be sealed.
The e-bike and its outer packaging must NOT be damaged.
Accessories and parts should NOT be missing.
8. Please provide the seller with photos of all returned items, including the outer packaging. The seller will have to check the status and quantity before shipping.
9. Please provide Eahora with photos of the original package before shipment. Eahora will have to check the status of the original package.
10. The customer should ship the returned item within 48 hours after Eahora provide a return label. Or the return will be deemed as canceled by the customer.
11. While returning the e-bike, the customers should ship it to the nearest FedEx/UPS store and paste the printed return label on the carton.
12. Please select the signature service when sending back to prevent the returned e-bike from being lost. Eahora will send pictures or videos to the customers when signing the returned items.
13. No free return without reason is supported. “Don’t like it”, “Don’t want it anymore” or any delayed delivery caused by the carrier can NOT be deemed as a valid reason for a return.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged unrepairably or not correct, and the consumer is not required to bear the shipping fee for this reason.
RETURN ADRESS: Finn Y. (786) 440-6387 54 Lockhart Road 16F Unit 04-05 Wan Chai, Hong Kong SAR.
Or you can contact us to return the item(s) to our warehouse in California.
Returns will be accepted if requested within 15 days of receiving. It's the date you request, not the date the returned item(s) are to be received.
REFUNDS
1. Returns without authorization will be sent back to customers, while a refund will not be issued and the freight will be borne by customers.
2. If a customer purchases the product in a free shipping promotion, the cost of the shipment will not be refunded.
3. Any shipping damages during the return period will be deducted from the total refund. If necessary, customers can purchase insurance for returns on their own.
4. If any parts of the returned items, including the original packing, are missing, we will charge from the refund as appropriate.
5. Please understand that customers should subject to Restocking Fee.
6. Refunds will not be issued to customers before the returned items are confirmed received and inspected.
7. After we confirm receipt of your returned items, we will send an email notification and refund.
Non-returnable items:
Battery
Special orders
Sale items
Gift cards
Gifted order
Refunds, Exchanges, and Store Credits
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your refund, exchange or store credit will be processed. For refunds, a credit will automatically be applied to your credit card or original method of payment, within 2-5 days. We do offer exchanges within the US, but we don't offer any exchanges for international orders, however, you can receive a refund or store credit, so you can replace the order for the item you would like in exchange. Exchanges will typically ship the next business day after your return is processed. Returns received Friday-Sunday will ship out Monday. If a store credit is requested, a promo code will be issued to you via email.
Late or missing refunds. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please email us at service@eahoraebike.com.
Free Shipping & No Tax to the United States
Enjoy Free Shipping on Orders Over $200. No Sales Tax (Excludes WY).
The whole process from ordering through receipt with Off Grid Lux was seamless. They responded quickly to our initial questions and helped us decide on the best product to suit our needs. There was a small hiccup with the shipment delivery (the fault of the carrier) and Odd Grid Lux contacted the carrier immediately and had our issue resolved. We researched many vendors before deciding on Off Grid Lux and their pricing and customer service cannot be beat.
Was a little nervous at first but Christian was GREAT. Company honored everything stated, customer service top notch and Fantastic communication. Need to give them a try to see how they can service and help you!
I bought this battery to replace my battery that died in my Ecotric 20810 (the fat tire one from around 2019 timeframe). Went on a 2+ hour ride and still had plenty of juice to spare. Wish it was cheaper but....it's a big battery and that's the retail price I guess.
Ordered four inverters for a customer whose solar system was damaged by a utility surge. OffGridLux advertised these inverters at $2500. Upon ordering the inverters I was assured they were in stock and would be delivered. The next day I received a refund and the price of the inverters went up from $2500 to $3100 on the OffGridLux website. Chris in customer service explained the inverters were a new product and the $2500 price was added by mistake and the real price was $3100. He also told me his warehouse made a mistake they only had 2 of the 4 available. After expressing my frustration at the situation since the customer was already quoted the lower price, Chris worked out a deal and gave us the inverters at cost to OffGridLux for $2850 instead of $3100. Chris promptly adjusted the charge and made sure the 2 inverters were shipped out asap. As a small business owner I understand how small mistakes can be costly and sometimes the little things are the biggest problem. In good fashion Chris represented OffGridLux and my interests by communicating and figuring out an amicable solution for all parties involved. Thank you again Chris. You sir a true asset to your company.
Nice bike love the looks not as powerful as my pro 2 as one might expect but overall nice bike i did take it on a 47 mile trip and still had 50.1 percent left when i got home so no need to worry about a battery the best part of this bike is the company that sold it. I've been so impressed with this company which is why i purchased my 2nd bike from them they are nothing short of exceptional buy with confidence they are with your every step of the way and very fast to respond to emails and help with any problem ive come across i wish they sold other bikes just so i could buy from them off the grid lux is by far my favorite store keep it up guys I'll keep looking to see what you stock next
This place is one of the best companies I've ever purchased from they have excellent customer service fast shipping and answer all your questions in a timely manner i love my bike i had a small problem which they quickly addressed i have been extremely impressed with how helpful they have been i highly recommend this company I promise you won't regret it
First id like to say that their customer service is 2nd to none. I was informed about everything that was going on with my new bike they are very fast to respond to messages and shipping is extremely fast buy with confidence you won't regret it
I purchased the Mirage Vision 55 Gold Ultra HD (4K) Series HDTV two weeks ago and have enjoyed watching football and other sporting events on my patio. The TV's weatherization modifications are very professionally installed. I feel like I received a well engineered product and one that will hold up to the weather elements here in central Texas. The picture quality is outstanding. The video/audio source for my Mirage Vision HDTV is a HDMI cable that runs to a cable box in a closet in the house. I'm using a HDMI IR extender to control the cable box in the house and it all works great. The WIFI capability of the HDTV works well too as my daughter enjoys watching Netflix. Nice product!"
The bike is excellent! My range anxiety is no more! 18 miles and only lost 8 percent compared to my last e-bike that is a huge win! I bought this to use as a commuter and man it's been more then enough! Crossing the road and reaching the max speed of 44mph despite being a little under 250! This is my best purchase for the year cant wait for more relaxing extended bike trips!
Shipping was fast, setup was easy and they even followed up after delivery which I totally didn’t expect! Pretty solid experience overall ,would buy again.
I was a little hesitant before buying, but after riding it for a few weeks, I can confidently say it was the right choice. The bike is fast, smooth, and super fun to ride. It handles hills effortlessly, and the battery lasts way longer than I expected.
Shipping was quick, and it was easy to set up. Customer service was also great they answered my questions fast and made sure everything was good.
The bike is excellent! My range anxiety is no more! 18 miles and only lost 8 percent compared to my last e-bike that is a huge win! I bought this to use as a commuter and man it's been more then enough! Crossing the road and reaching the max speed of 44mph despite being a little under 250! This is my best purchase for the year cant wait for more relaxing extended bike trips!
C
Christopher Chandio
Best Ebike, Worth every penny!
I was a little hesitant before buying, but after riding it for a few weeks, I can confidently say it was the right choice. The bike is fast, smooth, and super fun to ride. It handles hills effortlessly, and the battery lasts way longer than I expected.
Shipping was quick, and it was easy to set up. Customer service was also great they answered my questions fast and made sure everything was good.
The whole process from ordering through receipt with Off Grid Lux was seamless. They responded quickly to our initial questions and helped us decide on the best product to suit our needs. There was a small hiccup with the shipment delivery (the fault of the carrier) and Odd Grid Lux contacted the carrier immediately and had our issue resolved. We researched many vendors before deciding on Off Grid Lux and their pricing and customer service cannot be beat.
I bought this battery to replace my battery that died in my Ecotric 20810 (the fat tire one from around 2019 timeframe). Went on a 2+ hour ride and still had plenty of juice to spare. Wish it was cheaper but....it's a big battery and that's the retail price I guess.
Awesome bike. Was delivered on time. Bike was in good condition, no dings or dents. This website had the best price available.
MEELOD DK300 PRO 20" Retro Moped Style Electric Bike 1200W Peak Motor 48V 15Ah Dual Batteries
Tony DeMarco
Top Notch
The MirageVision 55 inch Gold Outdoor TV is just the perfect addition to our outdoor oasis. The product is top notch and the ordering process, shipping and installation was perfect. The staff was very helpful and friendly. Will refer a friend any time. Thank you!
MirageVision Partial Sun Outdoor TV – 1500 Nits, Mini-LED Pro – Gold Series
Adam D.
I have literally quadrupled the amount of time I spend on my roof top deck now that I have a MirageVision 55 television mounted on the wall. My home is now the go-to for friends and family to gather when watching sports and it's all centered around my new television. Thanks for delivering such a high quality product!
MirageVision Outdoor Shade TV – ULED, Mini-LED, Google TV – Silver Series
Joe - Chicago
Loving It!
We're loving tv !!!!
MirageVision Direct Sun Outdoor TV Neo QLED, 2500 Nits
Timothy C.
Very professionally installed
I purchased the Mirage Vision 55 Gold Ultra HD (4K) Series HDTV two weeks ago and have enjoyed watching football and other sporting events on my patio. The TV's weatherization modifications are very professionally installed. I feel like I received a well engineered product and one that will hold up to the weather elements here in central Texas. The picture quality is outstanding. The video/audio source for my Mirage Vision HDTV is a HDMI cable that runs to a cable box in a closet in the house. I'm using a HDMI IR extender to control the cable box in the house and it all works great. The WIFI capability of the HDTV works well too as my daughter enjoys watching Netflix. Nice product!"
MirageVision Partial Sun Outdoor TV – 1500 Nits, Mini-LED Pro – Gold Series
